How to Connect BigRock Domain to Shopify: A Complete Step-by-Step Guide

Table of Contents

1. Introduction
2. Understanding the Importance of Domain Connection for Ecommerce Success
3. Step-by-Step Guide on How to Connect Your BigRock Domain to Shopify
4. Troubleshooting Common Issues Associated with Domain Connection
5. Best Practices for Managing Your Domain on Shopify
6. Conclusion
7. FAQ

Introduction

Did you know that nearly 30% of new online businesses fail due to poor setup and domain issues? As ecommerce professionals, we understand that a seamless connection between your domain and your online store is crucial for your business's success. If you've purchased your domain from BigRock and are looking to connect it to your Shopify store, you've come to the right place.

In this blog post, we will guide you through the entire process of connecting your BigRock domain to Shopify. By the end of this article, you will have a clear understanding of how to set up your domain, customize your DNS settings, and ensure a smooth transition to your Shopify storefront. We will also explore common issues you might encounter and how to resolve them effectively.

As we delve into the intricacies of domain connection, we will cover the following key topics:

• Understanding the importance of domain connection for ecommerce success
• A step-by-step guide on how to connect your BigRock domain to Shopify
• Troubleshooting common issues associated with domain connection
• Best practices for managing your domain on Shopify

Let's get started!

Understanding the Importance of Domain Connection for Ecommerce Success

Your domain name is your online identity; it's how customers find and recognize your brand. Connecting your domain correctly to your ecommerce platform is essential for several reasons:

• Brand Consistency: Using a custom domain enhances your brand's credibility and professionalism, making it easier for customers to trust your business.
• SEO Benefits: A properly configured domain improves your search engine rankings, helping potential customers locate your store more easily.
• User Experience: A seamless connection between your domain and Shopify ensures visitors have a positive experience on your site, reducing bounce rates and increasing conversions.

At PowerCommerce, we empower ambitious ecommerce brands to thrive by providing cutting-edge solutions, including our flagship offering, the PowerCommerce eStore Suite. Our mission is to optimize your digital presence and drive sustainable growth.

Step-by-Step Guide on How to Connect Your BigRock Domain to Shopify

Connecting your BigRock domain to your Shopify store involves a few straightforward steps. Before we dive into the specifics, ensure you have the following:

• Access to your BigRock account
• Your Shopify store URL

Step 1: Log in to Your BigRock Account

1. Visit the BigRock website and log in to your account using your credentials.
2. Navigate to the "Domains" section, where you can manage your registered domains.

Step 2: Access DNS Settings

1. Locate the domain you wish to connect to Shopify.
2. Click on the domain name to access its management settings.
3. Look for an option labeled "DNS Management" or "Manage DNS." This is where you will update your DNS records.

Step 3: Update A Record

1. In the DNS management section, locate the A record settings.
2. Edit the A record to point to Shopify's IP address, which is 23.227.38.65. This IP address is crucial for directing traffic from your domain to your Shopify store.
3. Save your changes.

Step 4: Update CNAME Record

1. Still within the DNS management settings, locate the CNAME record for the "www" subdomain.
2. Edit the CNAME record to point to shops.myshopify.com.
3. Save your changes.

Step 5: Verify Connection in Shopify

1. Log in to your Shopify admin panel.
2. Navigate to Online Store > Domains.
3. Click on "Connect existing domain."
4. Enter your BigRock domain and follow the prompts to verify the connection.
5. Once verified, Shopify will automatically provision an SSL certificate for your domain, securing your store's connection.

Step 6: Wait for DNS Propagation

After updating your DNS settings, it may take some time for the changes to propagate. Typically, this process can take anywhere from a few hours to 48 hours, depending on various factors. During this time, your domain may show as "SSL pending."

Troubleshooting Common Issues Associated with Domain Connection

While connecting your BigRock domain to Shopify is relatively straightforward, you may encounter some common issues along the way. Here are some troubleshooting tips to help you navigate potential challenges.

Issue 1: SSL Pending Status

If your domain shows as "SSL pending," it means that the SSL certificate is still being provisioned. This is a normal part of the setup process. If the status persists beyond 48 hours, consider the following:

• Double-check your DNS settings to ensure the A record and CNAME record are correctly configured.
• Make sure there are no conflicting DNS records that could interfere with the SSL provisioning process.
• If issues persist, reach out to Shopify support for further assistance.

Issue 2: Domain Not Resolving

If your domain is not resolving correctly, it may be due to DNS propagation delays or misconfigured DNS settings. To resolve this:

• Verify that you've entered the correct IP address and CNAME target in your DNS settings.
• Use online tools like WhatsMyDNS.net to check the status of your DNS records globally.
• If the problem continues, contact BigRock support for help.

Issue 3: Multiple A Records

Having multiple A records can cause conflicts and lead to SSL certificate issues. Ensure you have only one A record pointing to Shopify's IP address. If you find multiple A records, remove any unnecessary entries and keep only the one that points to 23.227.38.65.

Best Practices for Managing Your Domain on Shopify

Once your BigRock domain is successfully connected to Shopify, it's essential to manage it effectively to ensure continued success. Here are some best practices to keep in mind:

• Regularly Monitor DNS Settings: Periodically check your DNS settings to ensure they remain correctly configured, especially if you make changes to your store or hosting.
• Keep Contact Information Up to Date: Ensure that your contact information associated with the domain is current, as this may affect renewal notifications and support communications.
• Renew Your Domain on Time: Keep track of your domain's expiration date and ensure timely renewal to avoid losing your domain.

At PowerCommerce, our commitment to innovation, scalability, and customer-centricity drives us to provide the best ecommerce solutions. By utilizing our PowerCommerce eStore Suite, you can further optimize your storefront and enhance your online presence.

Conclusion

Connecting your BigRock domain to Shopify is a crucial step in establishing your online presence and enhancing your brand's credibility. By following the steps outlined in this blog post, you'll be well on your way to creating a seamless shopping experience for your customers.

As you embark on this journey, remember to monitor your domain settings regularly, troubleshoot any issues that may arise, and leverage innovative solutions that can drive growth for your ecommerce business. Explore the possibilities with our PowerCommerce eStore Suite and take your online store to new heights.

FAQ

1. How long does it take for DNS changes to propagate? DNS changes typically propagate within a few hours but can take up to 48 hours in some cases.

2. What should I do if my domain still shows as SSL pending? If your domain remains SSL pending after 48 hours, verify your DNS settings and check for any conflicting records. If necessary, contact Shopify support.

3. Can I connect multiple domains to my Shopify store? Yes, you can connect multiple domains to your Shopify store, but ensure that each domain is correctly configured with its own DNS settings.

4. What if I want to transfer my BigRock domain to Shopify? If you prefer to manage your domain directly through Shopify, you can initiate a domain transfer by following the steps provided in the Shopify admin settings.

5. How can I enhance my online store's performance? Consider utilizing the PowerCommerce eStore Suite, which offers advanced analytics, storefront optimization, and conversion rate optimization solutions tailored to your business needs.