How to Remove Shop Pay from Shopify: A Comprehensive Guide

Table of Contents

1. Introduction
2. Understanding Shop Pay
3. Methods to Remove Shop Pay
4. Considerations Before Removing Shop Pay
5. Best Practices After Removing Shop Pay
6. Conclusion
7. FAQ

Introduction

In the fast-evolving world of ecommerce, where every detail can influence customer decisions, having the right payment options is crucial. Did you know that approximately 70% of online shopping carts are abandoned during checkout? This statistic underscores the importance of creating a seamless checkout experience that resonates with your customers. As ecommerce professionals, we must continually evaluate the payment methods we offer to ensure they align with our brand and customer preferences.

Shop Pay is a popular payment option on Shopify that facilitates fast checkouts, but it may not suit every business model. For some merchants, the presence of Shop Pay can clutter the checkout experience or lead to confusion among customers. In this blog post, we will guide you through the steps on how to remove Shop Pay from your Shopify store effectively. By the end, you will have a clear understanding of the methods available and the implications of this decision.

We will cover various strategies for removing Shop Pay, including configuration settings, code edits, and best practices to maintain an optimized checkout experience. Let’s dive in and explore how we can tailor our Shopify stores to better meet our customers' needs.

Understanding Shop Pay

What is Shop Pay?

Shop Pay is an accelerated checkout option offered by Shopify that allows customers to save their payment and shipping information for a smoother transaction. It is designed to improve the checkout experience by enabling users to complete their purchases with just a few clicks. When customers opt to use Shop Pay, they can also benefit from features like installment payments, which allow them to pay for purchases over time.

Why Would You Want to Remove Shop Pay?

While Shop Pay offers several benefits, there are reasons why some merchants may choose to remove it:

• Brand Alignment: Some brands may feel that Shop Pay does not fit their image or target audience. For instance, companies focused on luxury items may prefer to offer a more exclusive payment experience.
• Simplifying Options: Reducing the number of payment methods can lead to a more streamlined checkout process, making it easier for customers to complete their purchases.
• Customer Preference: If your customers predominantly prefer other payment methods, it might be beneficial to remove Shop Pay to enhance their overall shopping experience.

Methods to Remove Shop Pay

1. Disable Shop Pay in Shopify Settings

The simplest way to remove Shop Pay is through your Shopify admin settings. This method does not require any coding, making it accessible for all users.

Steps to Disable Shop Pay:

1. Log in to your Shopify admin panel.
2. Navigate to Settings.
3. Click on Payments.
4. In the Shopify Payments section, click on Manage.
5. Locate the Shop Pay option and uncheck the box next to it.
6. Click Save to apply your changes.

By following these steps, Shop Pay will be removed as a payment option, simplifying the checkout experience for your customers.

2. Editing Theme Code

For those who want more control over their Shopify store or need to remove Shop Pay from specific locations like the product page, editing the theme code may be necessary. This method is suitable for users familiar with basic coding practices.

Steps to Edit Theme Code:

1. From your Shopify admin, go to Online Store > Themes.
2. Click on Actions next to your current theme and select Edit Code.
3. Look for the Sections folder and find product-template.liquid or main-product.liquid, depending on your theme.
4. Locate the line that includes {{ form | payment_terms }}. This line typically generates the Shop Pay text and button.
5. Delete this line from the code.
6. Click Save to apply the changes.

Editing the code allows you to customize the visibility of Shop Pay on your store while maintaining other payment options.

3. Utilizing CSS to Hide Shop Pay

If you prefer not to remove Shop Pay completely but want to hide it from specific pages, you can employ CSS. This method is effective for masking elements without altering the core functionality of your Shopify store.

Steps to Hide Shop Pay with CSS:

1. In the Edit Code section of your theme, navigate to the Assets folder.

2. Open your stylesheet file, which could be named theme.css, styles.css, or something similar.

3. Add the following CSS code at the bottom of the file:

   .shop-pay {
       display: none !important;
   }
   

4. Click Save to apply your changes.

This code snippet will effectively hide the Shop Pay option from your store without removing it entirely, allowing for flexibility in your checkout process.

Considerations Before Removing Shop Pay

Impact on Conversion Rates

Before deciding to remove Shop Pay, it’s essential to weigh the potential impact on your conversion rates. Shop Pay is designed to streamline the checkout process, and its absence might lead to increased cart abandonment. We encourage you to analyze your store's analytics to assess customer behavior related to checkout processes.

Customer Feedback

Engaging with your customers can provide valuable insights into their preferences. Consider running a survey or collecting feedback regarding their preferred payment methods. This information can guide your decisions on whether to keep or remove Shop Pay.

Testing and Iteration

If you're unsure about removing Shop Pay, consider A/B testing your checkout process. By creating two versions of your checkout page—one with Shop Pay and one without—you can gather data on which version yields higher conversion rates. This approach allows for informed decision-making based on actual user behavior.

Best Practices After Removing Shop Pay

Optimize Your Checkout Experience

After removing Shop Pay, ensure that your checkout process remains optimized. This includes providing clear instructions, minimizing distractions, and offering a limited number of payment options that resonate with your target market.

Highlight Alternative Payment Options

If you choose to remove Shop Pay, consider promoting other payment methods such as PayPal, Apple Pay, or credit card options. Clear communication about the available payment methods can enhance the customer experience and encourage conversions.

Continuously Monitor Performance

Post-removal, it’s crucial to keep an eye on your store's performance metrics. Regularly review your conversion rates, cart abandonment rates, and customer feedback to understand the impact of your changes. Adjust your strategies accordingly to maintain a high level of customer satisfaction.

Conclusion

Removing Shop Pay from your Shopify store can be a strategic decision that enhances your checkout experience and aligns with your brand's identity. Whether you choose to disable it through settings, edit code, or utilize CSS, understanding the implications of this change is vital.

By continuously optimizing your payment options and gathering feedback, we can create a shopping experience that not only meets but exceeds customer expectations. As we strive for ecommerce excellence, consider leveraging the PowerCommerce eStore Suite, which supports seamless migrations, storefront optimization, and much more to boost your online business.

Explore our offerings today and see how we can empower your ecommerce journey: PowerCommerce eStore Suite.

FAQ

Q: Will removing Shop Pay affect my sales?
A: It could potentially affect your sales, as Shop Pay is designed to streamline the checkout process. It's important to analyze your store's metrics and customer preferences before making the change.

Q: Can I re-enable Shop Pay later if I change my mind?
A: Yes, you can easily re-enable Shop Pay by following the same steps in the settings where you disabled it.

Q: Is there a way to keep the Shop Pay option but only show it under certain conditions?
A: Advanced coding techniques could allow for conditional visibility, but this typically requires custom development work.

Q: How do I know which payment method will work best for my customers?
A: Customer feedback, analytics, and A/B testing can help identify the most effective payment methods for your audience.

Q: Can I remove Shop Pay from specific products only?
A: Yes, by editing the theme code, you can target specific products to hide Shop Pay while keeping it available for others.