Hygge & West

Bringing Cozy Elegance to Home Design

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The Brand

Hygge & West is a boutique design company specializing in unique and high-quality wallpapers and home decor products that blend modern patterns with timeless aesthetics. With an emphasis on comfort, craftsmanship, and artistic expression, Hygge & West aims to provide homeowners with beautiful designs that help create warm, inviting living spaces. Their philosophy of “hygge,” a Danish concept of coziness and contentment, is at the core of everything they create.

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The Brand

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At a Glance

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At a Glance

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The Challenge

Hygge & West needed a comprehensive digital marketing strategy to boost their online presence, increase conversion rates, and engage their growing customer base. The brand sought ongoing monthly support for conversion rate optimization (CRO), search engine optimization (SEO), and email marketing.

The challenge was to deliver consistent results while maintaining the brand’s signature style and personalized customer experience.

The challenge was to deliver consistent results while maintaining the brand’s signature style and personalized customer experience.

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What We Did

Our partnership with Hygge & West focused on the following key services:

Conversion Rate Optimization (CRO)

We implemented a series of CRO initiatives to enhance user experience, improve site navigation, and drive higher conversions. Our work included mobile site improvements, A/B testing of product pages, and feature additions like a shoppable Instagram feed to enhance user engagement and streamline the customer journey. We also focused on optimizing the desktop and mobile experiences to improve average order values and customer lifetime value (LTV).

Search Engine Optimization (SEO)

We worked on improving the technical SEO of the site, targeting key pages to increase their ranking in search results and drive organic traffic. Our strategy included optimizing meta descriptions, headings, and URLs, as well as focusing on improving the ratio of top-performing pages. We identified and targeted market opportunities through ongoing keyword research and competitor analysis, which helped boost visibility and ranking for key products and collections.

Email Marketing

We developed and executed email marketing campaigns aimed at different stages of the customer journey, including cart abandonment, welcome series, and promotional campaigns. Each month, we crafted new content tailored to customer preferences, leveraging data insights to deliver personalized email experiences that fostered customer loyalty and drove repeat purchases.

Monthly Reporting & Analytics

We provided monthly analytics reports to track the impact of our work, identifying key performance metrics and market opportunities for improvement. Our ongoing analysis helped refine our strategy, ensuring a flexible approach that adapted to the evolving needs of the brand. This data-driven approach allowed us to maximize the impact of marketing efforts across all channels.

General Web Improvements

Beyond CRO and SEO, we addressed general web improvements to enhance the overall user experience. This included implementing technical fixes, improving mobile responsiveness, and making general updates to streamline website navigation and functionality. Our work ensured that the website was not only visually appealing but also easy to use, enhancing both customer satisfaction and the likelihood of conversion.

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The Result

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- Hygge & West Team

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Next Steps

We continue to support Hygge & West with the following initiatives:

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Ongoing Marketing and Development Support

Our collaboration will proceed on a month-by-month basis, adapting marketing strategies based on user data and the evolving needs of the brand. We will continue to focus on conversion rate optimization, SEO improvements, and strategic email marketing.

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Expanding Feature Enhancements

We are working on additional feature developments, such as expanding user-generated content sections and enhancing the customer loyalty program to deepen customer engagement and satisfaction.

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Optimization for New Product Launches

We will also provide support for upcoming product launches, ensuring optimized landing pages, targeted promotional campaigns, and a seamless launch experience.

Creating Comfort and Style Through an Optimized Digital Presence

Through our partnership with Hygge & West, we successfully implemented a digital marketing strategy that improved their online presence, increased customer engagement, and boosted conversion rates. By focusing on CRO, SEO, and personalized email marketing, we helped Hygge & West deliver an engaging online experience that embodies the warmth and beauty of their brand.

Moving forward, we will continue to optimize their ecommerce journey, expand marketing efforts, and ensure that Hygge & West remains a go-to choice for individuals seeking stylish, high-quality home decor that brings comfort and creativity to their living spaces.

Written by Renka

Community Manager

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