Powerfront.
Replicate In-Store Luxury Online with AI.
We partner with leading brands to implement Powerfront's INSIDE™ platform, delivering real-time, personalized customer experiences that mirror in-store luxury service across all digital channels.
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About Powerfront
Powerfront is a leading provider of customer engagement technology, renowned for its proprietary INSIDE™ platform. It empowers brands, especially in luxury retail, to deliver highly personalized, proactive, and data-driven omnichannel service that replicates the in-store experience online. INSIDE offers real-time visitor monitoring, AI-powered messaging, live chat, video solutions, and comprehensive customer journey insights, enabling sales and service teams to connect deeply with online customers and drive stronger relationships and conversions.
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With Powerfront, you can achieve:
Real-time Customer Visibility
Visually see online customers' behavior in real-time, gaining data-driven cues for proactive and personalized service and sales interactions.
AI-Powered Engagement & Automation
Leverage AI bots, co-piloting AI assistants, and auto-translation for 27+ languages to deliver premium service, automate routine queries, and enhance agent efficiency.
Omnichannel Customer Care
Unify communications across live chat, email, social messaging (WhatsApp, Facebook, WeChat), and phone on a single dashboard for seamless customer journeys.
Virtual Selling & Live Shopping
Conduct one-on-one virtual consultations, host live shows, and create shoppable video feeds with direct add-to-cart and agent connection capabilities.
Advanced Clienteling
Empower sales teams to build and manage client relationships by connecting online customers to in-store teams, seeing past interactions and history for personalized follow-ups.
Deep E-commerce Integrations
Seamlessly connect with major platforms like Shopify, Magento, IBM WebSphere, Oracle, and Hybris, along with CRM (Salesforce, Microsoft Dynamics) for unified data.
Why Partner with Power Commerce for Powerfront?
Your Architect for Premium Digital Engagement
Powerfront's INSIDE™ platform offers a sophisticated approach to customer engagement, particularly for high-value and luxury brands. Maximizing its potential requires strategic implementation, tailored configurations, and seamless integration within your existing ecosystem. We provide the expertise to design and deploy Powerfront, ensuring it elevates your customer service and sales efforts. Our team excels at configuring AI-powered features, optimizing omnichannel workflows, integrating with your e-commerce and CRM systems, and leveraging real-time insights to drive conversions and foster deep customer loyalty. We ensure your Powerfront investment translates into a truly exceptional and profitable digital customer experience.
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Strategic Implementation & Customization
We tailor Powerfront's INSIDE™ platform to your specific business needs and luxury brand standards, ensuring a personalized and effective customer engagement strategy.
Omnichannel Integration & Workflow Design
We seamlessly integrate Powerfront with your e-commerce platform, CRM, and communication channels (chat, social, email) to create unified customer journeys and efficient agent workflows.
AI & Automation Optimization
We configure and optimize Powerfront's AI bots, virtual selling features, and automated responses to enhance efficiency while maintaining a premium, human-like customer experience.
Data-Driven Performance & Reporting
We set up comprehensive analytics and reporting to provide actionable insights into customer behavior and engagement, continuously optimizing your digital sales and service.
Powerfront vs. Intercom
Our guide compares Powerfront's luxury-focused, AI-driven engagement with Intercom's comprehensive customer messaging platform, helping you choose for your CX strategy.
Read The Comparison
Ready to Transform Your Digital Customer Experience?
Partner with Power Commerce to implement and optimize Powerfront INSIDE™, delivering unparalleled personalized service and driving sales for your brand.
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