ShipAid: Merchant-Controlled Shipping Protection & Claims Automation
Transform shipping headaches into brand loyalty by offering your customers a branded shipping guarantee. We combine Power Commerce’s strategic optimization with ShipAid’s merchant-first protection to automate resolutions, prevent fraud, and secure your margins during the most critical post-purchase moments.
Protect Your Shipments
Power Commerce x ShipAid
Eliminate the post-purchase friction that erodes brand loyalty. ShipAid provides a merchant-controlled shipping guarantee that turns delivery headaches into automated resolutions. By partnering with Power Commerce, this platform is deployed to ensure your brand maintains full control over claims, reduces customer support volume, and protects your margins without the need for traditional insurance.
Visit ShipAid
Why We Partner with ShipAid?
By combining ShipAid’s merchant-controlled protection with our strategic optimization, we eliminate post-purchase friction and turn shipping into a loyalty engine.
Merchant Control
Retain full authority over your claims process, deciding on reships or refunds without third-party insurance interference.
Automated Resolutions
A branded, self-service portal that automates the claims workflow, drastically reducing customer support ticket volume.
Fraud Prevention
Advanced AI-driven detection identifies suspicious activity and 'friendly fraud' to protect your bottom line.
Sustainable Margins
Transform shipping losses into a revenue-neutral or profitable model by collecting customer-facing protection fees.
Protecting the Most Critical Post-Purchase Moments
The ShipAid Implementation Path
A strategic 4-step framework to transition your shipping operations from a cost center to a branded loyalty engine.
FAQ
Discover how ShipAid’s merchant-controlled shipping guarantee protects your margins and builds lasting customer trust.
No. ShipAid is a merchant-controlled shipping protection platform. Unlike traditional insurance, it gives you full authority to decide on reships and refunds while automating the claims process through your own branded portal.
ShipAid turns shipping losses into a revenue stream. By adding a small customer-facing fee at checkout, you can offset the costs of lost or damaged items, with many merchants seeing significant post-claim margin improvements.
Yes. ShipAid provides a branded self-service resolution portal that matches your store's identity. This ensures that even when a shipping issue occurs, the customer experience remains consistent and professional.
Absolutely. ShipAid is built with a Shopify-first emphasis, offering a 5.0-rated app that integrates seamlessly into your checkout flow and works alongside tools like Gorgias to reduce customer support ticket volume.
ShipAid includes built-in fraud detection that uses AI-driven behavioral signals and device fingerprinting to identify 'friendly fraud' and protect your profit from illegitimate claims and chargebacks.
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Let’s become partners
Ready to grow together? For brands seeking seamless collaboration, scalable solutions, and dedicated support, Power Commerce is your ideal partner.
Fill out the form below, and we’ll guide you through every step from onboarding to ongoing success.
Marka Marulica 2, Sarajevo, 71000 BiH
+387 (61) 000-000
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